Support

If you encounter any issues, we are here to help.

Technical support

If you require technical support with logging in or registrations, please email us at onlinecampus@alzheimerbc.org. Include "Online campus technical support" in the subject of the email and we will do our best to answer you within one business day.

Please note that this inbox will be monitored on weekdays only, from 9 a.m. to 4 p.m.

First Link^® Dementia Helpline

If you have concerns about Alzheimer’s disease or other dementias, would like to discuss strategies for living with dementia or have questions about caring for someone living with dementia, call the Alzheimer Society of B.C.'s First Link^® Dementia Helpline (toll-free) for information and support.

• English: 1-800-936-6033 (Monday to Friday, 9 a.m. to 8 p.m. PST)
• Cantonese and Mandarin: 1-833-674-5007 (Monday to Friday, 9 a.m. to 4 p.m. PST)
• Punjabi, Hindi and Urdu: 1-833-674-5003 (Monday to Friday, 9 a.m. to 4 p.m. PST)

The First Link^® Yukon Dementia Helpline (toll-free) is also available to people living in the Yukon:

• English: 1-888-852-2579 (Monday to Friday, 10 a.m. to 8 p.m. MT)

For more information, please visit the Alzheimer Society of B.C.’s website.